About Us

David and Mary Clayton set up Bassets in 2002. They weren’t sales or letting agents by trade, but knowing what a poor reputation the industry had and having had been disappointed by the service they’d received when selling and letting out their own property, they were sure they could do things a lot better.

Because of these past experiences, customer service is at the heart of Bassets and is a part of our culture. This culture has allowed Bassets to grow over the past 15 years and amongst other things become Salisbury’s leading letting agent.

Meet the Team

Bassets is committed to providing our customers with expert knowledge and professionalism at all times. To ensure this is happening, we recruit team members based on their passion for providing exceptional customer service, communication skills and their knowledge of the local area.

  • Management Team

    David Clayton – Managing Director

    When David set up Bassets in 2002 he had no estate agency experience, however he did have experience as a seller, landlord and tenant. David saw an industry which had a very poor reputation and he had a strong desire to do things differently. David prides himself on being able to look at things from the customer’s perspective and act professionally and with integrity at all times. This ethos has enabled David to grow Bassets over the past 15 years and allow it to become one of the leading sales and letting agents in our area.

    David is passionate about supporting our local community. Over the years David has helped raised thousands of pounds; as a Rotarian, individual and as a business. At the South Wilts Business of the Year Awards in 2015, David was recognised for his achievements and community commitments by being awarded with the ‘Lifetime Achievement Award.’ When David isn’t managing the business, you will find him organising fundraising events, spending time with his wife, playing golf or in the swimming pool.

    Mary Clayton – Director

    Before setting up Bassets, Mary spent 12 years working for Cornhill Insurance on the marketing side. Mary didn’t have any experience in estate agency, but shared David’s passion for wanting to do things differently and providing an exceptional customer service in an industry notorious for having a bad reputation. Mary’s role at Bassets is very varied and includes payroll and book-keeping as well as covering for holidays wherever needed.

    When Mary isn’t juggling her many roles within Bassets, she enjoys cooking, playing the piano and going for long walks.

    Matthew Boatwright - Tisbury Director

    Matt has worked in the property industry for over a decade and has a wealth of experience in both residential sales
    and lettings. Matt grew up in the Nadder Valley and understands how this part of South West Wiltshire is so very
    special and unique. With the Nadder Valley so close to Matt’s heart, both himself and David opened up Bassets Tisbury in June 2015 and have enjoyed success ever since. Matt’s attitude when it comes to his work is all geared
    towards honesty, integrity, reputation and fairness.

    Outside of the office, Matt is married to Rebecca and is father to Henry and Winston the cat completes the family.
    When Matt has any spare time, you’ll find him on a cricket pitch or on a golf course.

    Quentin Thatcher – Head of Lettings

    Quentin has worked in the property industry since 1989 and has an abundance of knowledge and experience in residential sales, lettings and new homes. Quentin started his early career in Kingston upon Thames working predominantly in the London and Surrey markets until 2005 when he then moved to Hampshire. He joined Bassets in October 2013 believing his own ethos and passion blends well with the core values at Bassets; to provide outstanding customer service and to offer open, honest and professional advice.

    Quentin is married to Dawn, has three children and when not supporting their various sporting endeavours, he enjoys taking Monty the Labrador and Bracken the mad Springer Spaniel for country walks. Whilst not playing these days, in any other spare time, Quentin is a keen cricket and football fan.

    Luke Skinner – Senior Lettings Manager

    Having moved to Salisbury 18 years ago, Luke spent a number of years managing pubs in the Woodford Valley before joining Bassets in April 2010 as a Lettings Negotiator after deciding he wanted a change in career. Luke has progressed within Bassets to his current position of Senior Lettings Manager, heading up the front of house side of the Lettings department. Luke enjoys working for a small, independent business as it enables us to have a far more personable approach and in turn build better relationships with Landlords and ensure their individual interests are cared for.

    In Luke’s spare time he enjoys spending time with his family, playing sport and socialising with friends. Of a weekend you can normally find him either on a cricket pitch, golf course or in front of a TV watching sport.

    Cheryl Foot – Salisbury Sales Manager

    Cheryl has been working within the property industry since 2000 starting in Blandford Forum, since then she has worked in Dorchester, Gillingham and Warminster. Having worked for national companies previously, Cheryl is very proud to have joined the Bassets team where the focus is strongly on customer service and transparency. Cheryl highly enjoys working for an independent family run business where she can provide a personable, honest and professional service.

    Cheryl grew up on a farm in Dorset with her parents and two sisters and she now lives on the Wiltshire/Dorset border with her partner Spencer and stepson Joe, plus their furry family, Yoda the cat and Spud the dog. Cheryl’s partners business also keeps her busy but when she has free time, she enjoys spending it with family and friends and taking the dog to the coast.

    Kimberley Orza – Amesbury Sales Manager

    Kimberley joined Bassets in 2014 in our Salisbury Office as an Administrator following travelling abroad. Due to Kimberley’s ambition, determination and expert knowledge, she has progressed through the ranks and now manages the Amesbury office. Kimberley prides herself on her work ethic, her passion for delivering results and the customer service she provides for her clients.

    Outside of Bassets, Kimberley spends much of her spare time volunteering for the emergency services. When she isn’t working she enjoys spending time with her boyfriend and taking Buster and Bisto the Jack Russell’s for walks.

  • Salisbury Sales

    Cheryl Foot – Salisbury Sales Manager

    Cheryl has been working within the property industry since 2000 starting in Blandford Forum, since then she has worked in Dorchester, Gillingham and Warminster. Having worked for national companies previously, Cheryl is very proud to have joined the Bassets team where the focus is strongly on customer service and transparency. Cheryl highly enjoys working for an independent family run business where she can provide a personable, honest and professional service.

    Cheryl grew up on a farm in Dorset with her parents and two sisters and she now lives on the Wiltshire/Dorset border with her partner Spencer and stepson Joe, plus their furry family, Yoda the cat and Spud the dog. Cheryl’s partners business also keeps her busy but when she has free time, she enjoys spending it with family and friends and taking the dog to the coast.

    Kyla Scougall – Senior Sales Negotiator

    Kyla has worked for Bassets for since 2011 in both the Amesbury and Salisbury offices. Kyla is our Senior Sales Negotiator in our Salisbury office and very much enjoys working for an independent company that prides itself in offering such a high level of service to its customers. Kyla is married with two children and has lived in the local area for over 17 years. Away from work Kyla’s time is taken up with family life, running and tennis.

    Daniel Rhind-Tutt – Sales Negotiator

    Daniel has been working with property for a large proportion of his career and has been with Bassets since 2013. During this time he has spent 3 years in lettings as a property manager, he has sat all of his exams and achieved MARLA status and is now a Sales Negotiator.

    Outside of work, Daniel is a Director of Salisbury and District Chamber of Commerce and founding President of Salisbury and District Young Chamber, he is also an avid rugby fan in any spare time he has!

    Anna Riddell Bassets Salisbury

    Anna Riddell - Administrator

    Anna has recently joined the Bassets Salisbury sales team as Administrator. With a background within the pensions industry, Anna’s knowledge and skills allows her to provide an excellent customer service and administration support.

    Anna spends most of her time running after her 16 month old daughter, Molly. She enjoys spending time with Molly, her boyfriend Tom and Alfie the dog. Anna also has a keen interest in photography, having been taken photos since the age of 8.

    Susie Mansbridge

    Susie Mansbridge - Saturday Viewing Assistant

    Susie joined the Bassets team in February 2017. She has lived in Salisbury for 24 years and has extensive knowledge of the area. Property has been a lifelong passion and she loves working for a local independent company that cares about offering an honest and reliable service.

    When Susie is not working for Bassets she is helping her husband run his VW Vintage Camper Van business. She has three children who all went to local Schools in Salisbury and two cats called Hector and Hamish. To relax she likes long walks on the beach, cooking and sewing.

    Terri-Ann Taylor

    Terri-Ann Taylor - Saturday Viewing Assistant

  • Amesbury Sales

    Kimberley Orza – Amesbury Sales Manager

    Kimberley joined Bassets in 2014 in our Salisbury Office as an Administrator following travelling abroad. Due to Kimberley’s ambition, determination and expert knowledge, she has progressed through the ranks and now manages the Amesbury office. Kimberley prides herself on her work ethic, her passion for delivering results and the customer service she provides for her clients.

    Outside of Bassets, Kimberley spends much of her spare time volunteering for the emergency services. When she isn’t working she enjoys spending time with her boyfriend and taking Buster and Bisto the Jack Russell’s for walks.

    Amalie Anderson – Sales Negotiator

    Amalie has been in the property industry since 2013 and has recently joined Bassets to be closer to home. Amalie is very passionate about providing a first class service and has an exceptional knowledge of the area.

    In her spare time Amalie enjoys socialising with friends and various cultural pursuits.

    Amy Hicks

    Amy Hicks - Administrator

    Originally from Sussex, Amy relocated to Hampshire with her family two years ago. Amy joined Bassets this year to follow a new career path and brings to Bassets excellent administration and customer service skills.

    When not in work Amy enjoys running, helping with the PTA, and spending time with her husband and son.

  • Tisbury Sales

    Matthew Boatwright – Tisbury Director

    Matt has worked in the property industry for over a decade and has a wealth of experience in both residential sales and lettings. Matt grew up in the Nadder Valley and understands how this part of South West Wiltshire is so very special and unique. With the Nadder Valley so close to Matt’s heart, both himself and David opened up Bassets Tisbury in June 2015 and have enjoyed success ever since. Matt’s attitude when it comes to his work is all geared towards honesty, integrity, reputation and fairness.

    Outside of the office, Matt is married to Rebecca and is father to Henry, with Winston the cat completing the family. When Matt has any spare time, you’ll find him on a cricket pitch or on a golf course.

    Daniel Syckelmoore

    Daniel Syckelmoore – Senior Sales Negotiator

    Daniel, previously working within the Salisbury property market, has recently joined Bassets in Tisbury as Senior Negotiator. Growing up in Fonthill Gifford, and now living in Dinton, he is keen to put his knowledge and property expertise of the local area where he grew up into good use.

    Outside of work Daniel is a keen sportsman; playing cricket for both Dinton and Fovant as well as playing at many of the local golf courses.

  • Lettings

    Quentin Thatcher – Head of Lettings

    Quentin has worked in the property industry since 1989 and has an abundance of knowledge and experience in residential sales, lettings and new homes. Quentin started his early career in Kingston upon Thames working predominantly in the London and Surrey markets until 2005 when he then moved to Hampshire. He joined Bassets in October 2013 believing his own ethos and passion blends well with the core values at Bassets; to provide outstanding customer service and to offer open, honest and professional advice.

    Quentin is married to Dawn, has three children and when not supporting their various sporting endeavours, he enjoys taking Monty the Labrador and Bracken the mad Springer Spaniel for country walks. Whilst not playing these days, in any other spare time, Quentin is a keen cricket and football fan.

    Luke Skinner – Senior Lettings Manager

    Having moved to Salisbury 18 years ago, Luke spent a number of years managing pubs in the Woodford Valley before joining Bassets in April 2010 as a Lettings Negotiator after deciding he wanted a change in career. Luke has progressed within Bassets to his current position of Senior Lettings Manager, heading up the front of house side of the Lettings department. Luke enjoys working for a small, independent business as it enables us to have a far more personable approach and in turn build better relationships with Landlords and ensure their individual interests are cared for.

    In Luke’s spare time he enjoys spending time with his family, playing sport and socialising with friends. Of a weekend you can normally find him either on a cricket pitch, golf course or in front of a TV watching sport.

    Lauren Willis – Lettings Negotiator

    Lauren joined Bassets in April 2015 as a Junior Lettings Negotiator. Having worked in the farming and animal industry for 4 years, joining Bassets was the perfect opportunity to start a new career path and expand her knowledge in an industry she’s always been interested in. Lauren loves working within a team which focuses on providing good customer service and enjoys helping tenants secure their new home.

    In her spare time, Lauren enjoys spending quality time with her partner Luke and dog Misty.

    Ella Xuereb

    Ella Xuereb - Junior Negotiator/Administrator

    Ella joined the Bassets Lettings team in May 2017 as Junior Negotiator/Administrator. Ella previously worked in the beauty industry for 5 years, but has always found property interesting so she decided to take the plunge and begin a new career in the property industry. Ella’s values blend well with those of Bassets and thoroughly enjoys working for a family run business.

    Outside of work, Ella continues to run her beauty business. In her spare time she enjoys going to the gym and taking her German Shepherd (Raskal!) for long walks with her partner Andy and his boxer Laila.

    Emily Diomede – Administrator

    Emily joined Bassets in 2012 and provides valuable administration support to the whole of the lettings team. Whilst based in the front of house team, Emily is heavily involved with the property management team as well and her extensive experience and knowledge allows her to provide Landlords and Tenants with a level of customer service that the business prides itself on.

    In her spare time, Emily likes to spend as much time as she can with her husband, son and family dog Louis.

    Donna Gallagher – Accounts Administrator

    After joining Bassets in 2013, Donna has held several positions within the lettings team as the company has grown. Starting as a lettings negotiator she has now progressed through to her current position in the accounts department. This diversity in roles has meant that has a true understanding of every aspect of the lettings process and is able to add great experience and knowledge to the team. Donna is also professionally qualified, having gained the NFoPP Residential Lettings and Property Management qualification in 2014.

    Away from the office Donna is married with three children, and enjoys nothing more than spending quality time with her family and their dog; Bobby the Pug.

    Caroline Edwards – Property Manager

    Caroline joined the Bassets family in 2015 as our Maintenance Co-Ordinator where her efficiency and ability to build good relations with contractors, Landlords and Tenants saw her quickly progress to the Property Manager role.

    Away from the office, Caroline enjoys skiing when possible, spending time with her husband and friends and country walks with the family dog Oscar.

    Martin Noke – Property Manager

    Martin has worked in the property industry for over a decade, having worked with The Property Ombudsman for several years as well as a Property Manager for both corporate and independent agents across the county.

    Away from the office, Martin enjoys spending time with his girlfriend and rescue dog.

    Jonathan Webber – Maintenance Co-ordinator

    Jon returned to the region after completing an under-graduate course in Yorkshire and joined Bassets in May 2016. With a passion for the property industry and a background in customer care, the maintenance team appeared as the perfect place for him. Punctual, polite and with an excellent knowledge of local contractors, Jon oversees the maintenance of all the fully managed properties.

    Living in a small village close to Salisbury, outside of office hours Jon is a keen sportsman, musician and reader.

Testimonials

Customer service is at the heart of everything that Bassets does. We are pleased to show some of the most recent comments received from our happy clients


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Awards

Bassets has been recognised locally, regionally and nationally for customer service, marketing, commitment to the community and all round business excellence across both the estate agency industry and wider business environment.

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Community Support

As an independent and family run business, we take our social responsibilities very seriously; we always look to give back as much as possible to the communities in which we work.


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