At Bassets, we have recently been recognised for our excellent customer service thanks to the anonymous feedback from our clients over the last twelve months, as part of a national competition to find the UK’s best estate agent.

All three Bassets’ Offices were shortlisted in the top ten for the Southern Region with the Fordingbridge Office being voted the top estate agent across Hampshire and Wiltshire. Bassets also excelled in the small estate agency chain category, being voted the fourth best Sales & Letting agency in the UK.

The results of the competition were determined by research carried out amongst customers who are asked a series of questions about the service they have received from their agent.

Phil Spencer who presented the Awards said: “This is the 6th year of the Estate and Letting Awards and I’ve increasingly enjoyed being part of the celebrations on each occasion. It’s fantastic to see agents getting the credit they deserve after all the negative press they receive. Throughout the property industry there is a constant need to improve customer service and these awards go a long way to help agents focus on keeping clients happy.”

This entry was posted on Monday, October 5th, 2009 at 5:37 pm and is filed under Highlighted News .