Award Winning Services to Help you Let your Property
The Information below gives an overview of what our four service options provide.
Our Fully Managed services are designed to take as much stress out of the lettings process as possible and provide you with peace of mind throughout. Our fees are transparent and “all-inclusive” meaning you know exactly how much you will be paying for the service throughout the process.
Our standard Fully Managed service covers all aspects of the lettings process including ensuring you comply with all legislation, finding and referencing suitable tenants, monitoring the tenancy and your property, dealing with any maintenance and rental payments and also managing the ‘move out’ process and negotiating the return of the Deposit Bond.
Our Fully Managed Plus service offers everything that is included in the standard Fully Managed package in addition to enhanced tenant referencing, a full rental warranty, legal expenses insurance covering up to £100,000 and management of any eviction (if required).
The Tenant Find Only package offers all the benefits of the pre and post tenancy phases of the Fully Managed service but allows you, as a landlord, to manage the property yourself throughout the course of the tenancy. This means that you are responsible for all rent collection, inspections and maintenance. Our Tenant Find Plus service however includes enhanced tenant referencing and a rent collection/arrears chasing service.
Pre Tenancy |
Landlord set up and marketing including photos and floorplans* |
Extensive marketing through Rightmove, Zoopla, Bassets website,
Salisbury Journal and Valley News |
|
Accompanied viewings 6 days a week | |
Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18* | |
Undertaking ‘enhanced’ independent ‘8 point’ referencing and credit checks on all Tenants over the age of 18* | |
Drafting of ‘solicitor and ARLA approved’ tenancy agreement* | |
Comprehensive inventory and schedule of condition prepared by an independent inventory clerk* | |
Collecting and registering the Deposit Bond with the DPS* | |
Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment) | |
Notifying utility companies and the Council of any change of Tenant* | |
Renewal of Tenancy agreements on ‘Periodic’ basis* | |
Tenancy
|
Collecting rent and promptly transferring it by BACS upon receipt* |
Producing monthly and annual tax statements of income and expenditure* | |
A dedicated Accounts administrator to chase arrears | |
Dedicated Property Managers who conduct Management Inspections and compile written reports with photos* | |
A dedicated office based Maintenance Co-ordinator to ensure jobs are completed competently and promptly via our comprehensive online maintenance reporting system | |
Providing Tenants with an out of office hours emergency helpline* | |
Online Landlord login to access rental statements and maintenance history | |
Serving of Rental Increase Notices if requested* | |
Providing an ARLA approved legal advice helpline* | |
Legal expenses cover up to a maximum £100,000 | |
Rental warranty for non-payment of rent up to £50,000 | |
Managing of eviction process including all required notices | |
End/Post Tenancy
|
Serving of Possession (Section 21) Notices* |
Conduct end of tenancy inspection* | |
Negotiating with Tenants regarding the return of the Deposit Bond* | |
Remarketing your property ‘to let’ including rent review* |
*services which other agents either don’t offer or for which they will typically charge an additional fee
Pre |
Landlord set up and marketing including photos and floorplans* |
Extensive marketing through Rightmove, Zoopla, Bassets website,
Salisbury Journal and Valley News |
|
Accompanied viewings 6 days a week | |
Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18* | |
Drafting of ‘solicitor and ARLA approved’ tenancy agreement* | |
Comprehensive inventory and schedule of condition prepared by an independent inventory clerk* | |
Collecting and registering the Deposit Bond with the DPS* | |
Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment) | |
Notifying utility companies and the Council of any change of Tenant* | |
Renewal of Tenancy agreements on ‘Periodic’ basis* | |
Tenancy
|
Collecting rent and promptly transferring it by BACS upon receipt* |
Producing monthly and annual tax statements of income and expenditure* | |
A dedicated Accounts administrator to chase arrears | |
Dedicated Property Managers who conduct Management Inspections and compile written reports with photos* | |
A dedicated office based Maintenance Co-ordinator to ensure jobs are completed competently and promptly via our comprehensive online maintenance reporting system | |
Providing Tenants with an out of office hours emergency helpline* | |
Online Landlord login to access rental statements and maintenance history | |
Serving of Rental Increase Notices if requested* | |
Providing an ARLA approved legal advice helpline* | |
End/Post Tenancy
|
Serving of Possession (Section 21) Notices* |
Conduct end of tenancy inspection* | |
Negotiating with Tenants regarding the return of the Deposit Bond* | |
Remarketing your property ‘to let’ including rent review* |
*services which other agents either don’t offer or for which they will typically charge an additional fee
Pre Tenancy |
Landlord set up and marketing including photos and floorplans* |
Extensive marketing through Rightmove, Zoopla, Bassets website,
Salisbury Journal and Valley News |
|
Accompanied viewings 6 days a week | |
Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18* | |
Undertaking ‘enhanced’ independent ‘8 point’ referencing and credit checks on all Tenants over the age of 18* | |
Drafting of ‘solicitor and ARLA approved’ tenancy agreement* | |
Comprehensive inventory and schedule of condition prepared by an independent inventory clerk* | |
Collecting and registering the Deposit Bond with the DPS* | |
Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment) | |
Notifying utility companies and the Council of any change of Tenant* | |
Renewal of Tenancy agreements on ‘Periodic’ basis* | |
Tenancy
|
Collecting rent and promptly transferring it by BACS upon receipt* |
Producing monthly and annual tax statements of income and expenditure* | |
A dedicated Accounts administrator to chase arrears | |
End/Post Tenancy
|
Serving of Possession (Section 21) Notices* |
Conduct end of tenancy inspection* | |
Negotiating with Tenants regarding the return of the Deposit Bond* | |
Remarketing your property ‘to let’ including rent review* |
*services which other agents either don’t offer or for which they will typically charge an additional fee
Pre Tenancy |
Landlord set up and marketing including photos and floorplans* |
Extensive marketing through Rightmove, Zoopla, Bassets website, Salisbury Journal and Valley News | |
Accompanied viewings 6 days a week | |
Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18* | |
Drafting of ‘solicitor and ARLA approved’ tenancy agreement* | |
Comprehensive inventory and schedule of condition prepared by an independent inventory clerk* | |
Collecting and registering the Deposit Bond with the DPS* | |
Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment) | |
Notifying utility companies and the Council of any change of Tenant* | |
Renewal of Tenancy agreements on ‘Periodic’ basis* | |
End/Post Tenancy | Serving of Possession (Section 21) Notices* |
Conduct end of tenancy inspection* | |
Negotiating with Tenants regarding the return of the Deposit Bond* | |
Remarketing your property ‘to let’ including rent review* |
*services which other agents either don’t offer or for which they will typically charge an additional fee
Compare Landlord Fees
All Inclusive Tenant Find Only Service | Maximum of 120% including VAT
(Maximum of 100% plus VAT of the first month’s rent) |
All Inclusive Tenant Find + Service | As Tenant Find with additional 3.6% including VAT of the rental income (3% plus VAT) |
All Inclusive Fully Managed Service | Maximum of 15.6% including VAT
(Maximum of 13% plus VAT of the monthly rental income) |
All Inclusive Fully Managed + Service | £25 inclusive VAT (up to £1000pcm) or £30 inclusive VAT (rents above £1000pcm). This fee is payable in addition to the All Inclusive Fully Managed service fee specified above. |
Undertaking comprehensive, independent referencing of all potential tenants (Enhanced referencing for Fully Managed + Service) | Free of charge |
Drafting of ARLA approved tenancy agreement | Free of charge |
Comprehensive inventory prepared by an independent inventory clerk | Free of charge |
Collecting and registering the Damage Deposit with the TDS | Free of charge |
Arranging pre-tenancy works (cleaning, gas safety certificates and energy performance certificates) | Free of charge |
Notifying utility companies and the Council of any change of tenants | Free of charge |
Legal advice helpline provided by a local solicitor | Free of charge |
Detailed check out report | Free of charge |
Negotiating with the tenants regarding the return of the
Damage Deposit |
Free of charge |
Serving of Possession (Section 21) and Rental Increase Notices | Free of charge |
Having a dedicated Property Manager and Maintenance Coordinator * | Included in both the Fully Managed Services |
Providing tenants with a help line outside of office hours * | Included in the Fully Managed Service fee |
Producing an annual tax statement of income and expenditure * | Included in both Fully Managed Services and Tenant Find + Service |
Collecting rent and promptly transferring it by BACS upon receipt * | Included in both Fully Managed Services and Tenant Find + Service |
Having a dedicated accounts person to chase arrears * | Included in both the Fully Managed Services |
Conducting Management Inspections * | Included in both the Fully Managed Services |
*Not available with the Tenant Find Service
EPC – Energy Performance Certificate | £94.80 including VAT (£79 plus VAT) |
Gas Safety inspection | £78 including VAT (£65 plus VAT ) |
Legionnaires Inspection | £78 including VAT (£65 plus VAT) |
Project management of refurbishment works over £1500 | 10% including VAT (8.33% plus VAT)
Only applicable if Bassets are not instructed to re-let/sell the property. |
Protecting your Money (CMP)
As part of our professional association with ARLA Propertymark, Bassets Lettings hold your money in a separate client account which is independently inspected annually. This is then backed by a Client Money Protection scheme which means your money is safe if the worst were to happen. This is not the case with all letting agents.
This means we can proudly display the ARLA Propertymark logo in recognition of this extra protection for our clients and customers.