Award Winning Services to Help you Let your Property

The Information below gives an overview of what our four service options provide.

Our Fully Managed services are designed to take as much stress out of the lettings process as possible and provide you with peace of mind throughout. Our fees are transparent and “all-inclusive” meaning you know exactly how much you will be paying for the service throughout the process.

Our standard Fully Managed service covers all aspects of the lettings process including ensuring you comply with all legislation, finding and referencing suitable tenants, monitoring the tenancy and your property, dealing with any maintenance and rental payments and also managing the ‘move out’ process and negotiating the return of the Deposit Bond.

Our Fully Managed Plus service offers everything that is included in the standard Fully Managed package in addition to enhanced tenant referencing, a full rental warranty, legal expenses insurance covering up to £100,000 and management of any eviction (if required).

The Tenant Find Only package offers all the benefits of the pre and post tenancy phases of the Fully Managed service but allows you, as a landlord, to manage the property yourself throughout the course of the tenancy. This means that you are responsible for all rent collection, inspections and maintenance. Our Tenant Find Plus service however includes enhanced tenant referencing and a rent collection/arrears chasing service.

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Fully Managed + Service

Pre Tenancy	Landlord set up and marketing including photos and floorplans*
	Extensive marketing through Rightmove, Zoopla, Bassets website, Salisbury Journal, Valley News and The Guild of Professional Estate Agents
	Accompanied viewings 6 days a week
	Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18*
	Undertaking ‘enhanced’ independent ‘8 point’ referencing and credit checks on all Tenants over the age of 18*
	Drafting of ‘solicitor and ARLA approved’ tenancy agreement*
	Comprehensive inventory and schedule of condition prepared by an independent inventory clerk*
	Collecting and registering the Deposit Bond with the TDS*
	Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment)
	Notifying utility companies and the Council of any change of Tenant*
	Renewal of Tenancy agreements on ‘Periodic’ basis*
Tenancy	Collecting rent and promptly transferring it by BACS upon receipt*
	Producing monthly and annual tax statements of income and expenditure*
	A dedicated Accounts administrator to chase arrears
	Dedicated Property Managers who conduct Management Inspections and compile written reports with photos*
	A dedicated office based Maintenance Co-ordinator to ensure jobs are completed competently and promptly via our comprehensive online maintenance reporting system
	Providing Tenants with an out of office hours emergency helpline*
	Online Landlord login to access rental statements and maintenance history
	Serving of Rental Increase Notices if requested*
	Providing an ARLA approved legal advice helpline*
	Legal expenses cover up to a maximum £100,000
	Rental warranty for non-payment of rent up to £50,000
	Managing of eviction process including all required notices
End/Post Tenancy	Serving of Possession (Section 21) Notices*
	Conduct end of tenancy inspection*
	Negotiating with Tenants regarding the return of the Deposit Bond*
	Remarketing your property ‘to let’ including rent review*

*services which other agents either don’t offer or for which they will typically charge an additional fee

Fully Managed Service

Pre Tenancy	Landlord set up and marketing including photos and floorplans*
	Extensive marketing through Rightmove, Zoopla, Bassets website, Salisbury Journal, Valley News and The Guild of Professional Estate Agents
	Accompanied viewings 6 days a week
	Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18*
	Drafting of ‘solicitor and ARLA approved’ tenancy agreement*
	Comprehensive inventory and schedule of condition prepared by an independent inventory clerk*
	Collecting and registering the Deposit Bond with the TDS*
	Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment)
	Notifying utility companies and the Council of any change of Tenant*
	Renewal of Tenancy agreements on ‘Periodic’ basis*
Tenancy	Collecting rent and promptly transferring it by BACS upon receipt*
	Producing monthly and annual tax statements of income and expenditure*
	A dedicated Accounts administrator to chase arrears
	Dedicated Property Managers who conduct Management Inspections and compile written reports with photos*
	A dedicated office based Maintenance Co-ordinator to ensure jobs are completed competently and promptly via our comprehensive online maintenance reporting system
	Providing Tenants with an out of office hours emergency helpline*
	Online Landlord login to access rental statements and maintenance history
	Serving of Rental Increase Notices if requested*
	Providing an ARLA approved legal advice helpline*
End/Post Tenancy	Serving of Possession (Section 21) Notices*
	Conduct end of tenancy inspection*
	Negotiating with Tenants regarding the return of the Deposit Bond*
	Remarketing your property ‘to let’ including rent review*

*services which other agents either don’t offer or for which they will typically charge an additional fee

Tenant Find + Service

Pre Tenancy	Landlord set up and marketing including photos and floorplans*
	Extensive marketing through Rightmove, Zoopla, Bassets website, Salisbury Journal, Valley News and The Guild of Professional Estate Agents
	Accompanied viewings 6 days a week
	Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18*
	Undertaking ‘enhanced’ independent ‘8 point’ referencing and credit checks on all Tenants over the age of 18*
	Drafting of ‘solicitor and ARLA approved’ tenancy agreement*
	Comprehensive inventory and schedule of condition prepared by an independent inventory clerk*
	Collecting and registering the Deposit Bond with the TDS*
	Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment)
	Notifying utility companies and the Council of any change of Tenant*
	Renewal of Tenancy agreements on ‘Periodic’ basis*
Tenancy	Collecting rent and promptly transferring it by BACS upon receipt*
	Producing monthly and annual tax statements of income and expenditure*
	A dedicated Accounts administrator to chase arrears
End/Post Tenancy	Serving of Possession (Section 21) Notices*
	Conduct end of tenancy inspection*
	Negotiating with Tenants regarding the return of the Deposit Bond*
	Remarketing your property ‘to let’ including rent review*

*services which other agents either don’t offer or for which they will typically charge an additional fee

Tenant Find Service

Pre Tenancy	Landlord set up and marketing including photos and floorplans*
	Extensive marketing through Rightmove, Zoopla, Bassets website,Salisbury Journal, Valley News and The Guild of Professional Estate Agents
	Accompanied viewings 6 days a week
	Undertaking independent ‘5 point’ reference and credit checks on all Tenants over the age of 18*
	Drafting of ‘solicitor and ARLA approved’ tenancy agreement*
	Comprehensive inventory and schedule of condition prepared by an independent inventory clerk*
	Collecting and registering the Deposit Bond with the TDS*
	Arranging any recommended pre-tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an energy assessment)
	Notifying utility companies and the Council of any change of Tenant*
	Renewal of Tenancy agreements on ‘Periodic’ basis*
End/Post Tenancy	Serving of Possession (Section 21) Notices*
	Conduct end of tenancy inspection*
	Negotiating with Tenants regarding the return of the Deposit Bond*
	Remarketing your property ‘to let’ including rent review*

*services which other agents either don’t offer or for which they will typically charge an additional fee

Compare Landlord Fees

Landlord Fees

All Inclusive Tenant Find Only Service	Maximum of 100% plus VAT of the first month’s rent (Maximum of 120% including VAT)
All Inclusive Tenant Find + Service	As Tenant Find with additional 3% plus VAT of the rental income (3.6% including VAT)
All Inclusive Fully Managed Service	Maximum of 13% plus VAT of the monthly rental income (Maximum of 15.6% including VAT)
All Inclusive Fully Managed + Service	As Fully Managed with additional 2.5% plus VAT of the rental income (3% including VAT). Includes: • Legal expenses cover up to a maximum £100,000 • Rental warranty for non-payment of rent up to £50,000 • Managing of eviction process including all required notices
Undertaking comprehensive, independent referencing of all potential tenants (Enhanced referencing for Fully Managed + Service)	Free of charge
Drafting of ARLA approved tenancy agreement	Free of charge
Comprehensive inventory prepared by an independent inventory clerk	Free of charge
Collecting and registering the Damage Deposit with the TDS	Free of charge
Arranging pre-tenancy works (cleaning, gas safety certificates and energy performance certificates)	Free of charge
Notifying utility companies and the Council of any change of tenants	Free of charge
Legal advice helpline provided by a local solicitor	Free of charge
Detailed check out report	Free of charge
Negotiating with the tenants regarding the return of the Damage Deposit	Free of charge
Serving of Possession (Section 21) and Rental Increase Notices	Free of charge
Having a dedicated Property Manager and Maintenance Coordinator *	Included in both the Fully Managed Services
Providing tenants with a help line outside of office hours *	Included in the Fully Managed Service fee
Producing an annual tax statement of income and expenditure *	Included in both Fully Managed Services and Tenant Find + Service
Collecting rent and promptly transferring it by BACS upon receipt *	Included in both Fully Managed Services and Tenant Find + Service
Having a dedicated accounts person to chase arrears *	Included in both the Fully Managed Services
Conducting Management Inspections *	Included in both the Fully Managed Services

*Not available with the Tenant Find Service

Other Potential Fees

EPC – Energy Performance Certificate	£79 plus VAT (£94.80 including VAT)
Gas Safety inspection	£65 plus VAT (£78 including VAT)
Legionnaires Inspection	£65 plus VAT (£78 including VAT)
Project management of refurbishment works over £1500	8.33% plus VAT (10% including VAT) Only applicable if Bassets are not instructed to re-let/sell the property.