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OUT OF HOURS EMERGENCY

Bassets Lettings

REPORTING MAINTENANCE

Appliances

For out of hours emergencies please use
the 'Out of Hours' link above.

Washing Machine & Dishwasher Blockages.

We have provided helpful videos which might help in finding a solution if your Washing Machine or Dishwasher has a blockage. These can be often easily sorted with basic DIY skills. In these circumstances the blockage will have been caused through use and under the tenancy is the Tenant’s responsibility to resolve.

OTHER APPLIANCES

If you have any other issues then please refer to the appliance manual and the troubleshooting section. If you do not have a manual.  these can often be found via a web search with google or bing.

If you’ve not been able to resolve the issue:

“So that your problem is dealt with as quickly as possible please provide us with as many of the details as possible for the affected appliance. Please include the appliance type, make, model and serial number (if possible). Please also provide an outline of the problem and describe any warning lights or unusual sounds or error codes.”

 

What is the problem?

Please include as much information as possible about the issue or issues, detailing specific location or room
(ie Bathroom tap is leaking).

Add photos

Please add up to 5 photos, video or audio files (max: 30mb each)
to help explain the problem.

Address details

Your contact details

Confirm and send

*e.g. parking restrictions or limited access for vans
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*If there are pets in the property, please provide details
*If there are alarms in the property, please provide details
*If there are parking restrictions near the property, please provide details

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