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OUT OF HOURS EMERGENCY

Bassets Lettings

REPORTING MAINTENANCE

Electrical Related Issues

For out of hours emergencies please use
the 'Out of Hours' link above.

No Electricity

Check your Fuseboard in the first instance (see video link)

Then, telephone the electricity board to check that the loss of power is not because of a general power cut, unpaid bills or failure to pay for the connection. If the loss of power is not due to one of those factors then you must report this issue through this system and contact us by telephone if you have not received further acknowledgement from the maintenance team.

Smoke Alarms

If you have issues with your Smoke Alarms then please see the video above.

Smoke Alarms are fitted for your safety, so if you do have concerns the alarm is not working then please inform us immediately.

 

What is the problem?

Please include as much information as possible about the issue or issues, detailing specific location or room
(ie Bathroom tap is leaking).

Add photos

Please add up to 5 photos, video or audio files (max: 30mb each)
to help explain the problem.

Address details

Your contact details

Confirm and send

*e.g. parking restrictions or limited access for vans
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*If there are pets in the property, please provide details
*If there are alarms in the property, please provide details
*If there are parking restrictions near the property, please provide details

Vulnerable occupiers

Terms and Conditions