These have been designed much like our Fully Managed Service to remove the stress of the Lettings process, providing complete peace of mind backed by an ARLA Propertymark estate agent but for landlords who are happy to take on the management side of the tenancy.

Our fees are fully transparent and as detailed below include items such as the Inventory, Tenancy agreement, deposit registration and end-of-tenancy inspection.

We have provided below an easy-to-understand graphic which details what’s included in each service and a fee chart detailing our easy-to-understand fee structure.

Northwood Incorporating Bassets Service

Tenant Find Rent Collect

Tenant Find

Pre Tenancy

Pre Tenancy

Landlord set up and marketing including photos and a floorplan

Extensive on-line marketing including through the Rightmove, Zoopla and Bassets websites

Accompanying viewings 6 days a week

Undertaking references (inc from previous Landlord) and credit checks on all Tenants using independent referencing company

Arranging a comprehensive inventory/schedule of condition prepared by an independent inventory clerk *

Drafting of comprehensive Tenancy Agreement

Arranging any recommended pre-Tenancy works (such as carpet cleaning, general cleaning, gas safety checks and an EICR & EPC**)

Collecting & registering Damage Deposit with the TDS

Notifying utility companies & council at the start & end of tenancy ↑R#

Allowing a Tenancy to move to a 'Periodic' basis

Complying with NRL & HMRC requirements



Collecting rent and promptly transferring it by BACS upon receipt *

Producing monthly and annual tax statements of income and expenditure *

A dedicated Accounts Administrator to chase rent & manage arrears *

Dedicated property Manager conducting regular Management Inspections and compiling written reports with photos *

Dedicated Maintenanace Manager ensuring jobs are completed competently and promptly via our bespoke online maintenance reporting system *

Online login with access to rental statements & maintenance history *

Providing Tenants with an out of office hours emergency helpline *

Access to an ARLA approved legal advice helpline *

12 month legal expenses cover and rental warranty insurance policy **

Managing the eviction process via solicitor including all required notices **

Serving of Notices (e.g. Section 21, Rental Increase)

Dealing with changes in the Tenancy Agreement (including renewals)

End/Post Tenancy

End/Post Tenancy

Conduct detailed end of Tenancy inspection

Negotiating with Tenants regarding the return of the Damage Deposit

Prepare & submit paperwork to Deposit scheme in the event of a dispute

Remarketing your property 'to let' including rent review

*services which are included for free within our Fully Managed services. ** services which are included for free within our Fully Managed Plus service. †R#Notification service may be provided by a third party. **We do not arrange for the Gas safety and EICR reports on an ongoing basis on our Tenant Find services.

Please feel free to review recent feedback on our Testimonial page.

Landlord Tenant Find Fees

Please enquire about Multi-Property discounts
Maximum Tenant Find Fee* (including VAT)
*Of the first month's rental income
£500 + VAT (£600 incl VAT)

‘Tenant Find Rent Collect' Fee
Tenant Find fees shown above plus 6% including VAT (5% + VAT) of the monthly rental income thereafter.

Included Services
Undertaking comprehensive, independent referencing of all potential tenants (Enhanced referencing for Fully Managed Plus Service)
Included at no extra cost

Drafting of comprehensive tenancy agreement
Included at no extra cost

Comprehensive inventory prepared by an independent inventory clerk
1 Bed
£100 + VAT (£120 incl VAT)
2 Bed
£150 + VAT (£180 incl VAT)
3 Bed
£170 + VAT (£204 incl VAT)
4 Bed+
£200 + VAT (£240 incl VAT)

Collecting and registering the Damage Deposit with the TDS
£75 + VAT (£90 inc VAT)

Arranging pre-tenancy works (cleaning, gas safety certificates and energy performance certificates)
Included at no extra cost

Serving of Possession (Section 21) and Rental Increase Notices
£100 + VAT (£120 incl VAT) per notice

Change of Tenancy Agreement (During Tenancy)
£100 + VAT (£120 incl VAT)

Complying with NRL & HMRC requirement
Included at no extra cost

Dedicated Property Manager and Maintenance Manager

ARLA approved legal advice helpline available

Producing an annual tax statement of income and expenditure
Included at no extra cost

Collecting rent and promptly transferring it by BACS upon receipt
Included (Tenant Find Rent Collect Service Only)

Dedicated accounts person to chase/manage arrears
Included (Tenant Find Rent Collect Service Only)

Conducting Management Inspections and reporting back
£120 per visit incl VAT

Detailed End of tenancy inspection
1-2 Bed
£100 + VAT
(£120 incl VAT)
3-4 Bed
£150 + VAT
(£150 incl VAT)

Negotiating with tenants the return of the Damage Deposit & arranging for it to be refunded
Included at no extra cost

Processing deposit disputes with DPS or TDS
£100 + VAT (£120 incl VAT)

Notifying utility companies/Council at change of tenancy
Included at no extra cost

Example Tenant Find fee Calculation

We have provided below a simple example of how our Tenant Find fee is charged and how favourable it compares to our local competition for transparency, and fairness, meaning you understand exactly what you are being charged.

For the calculations below, we have chosen a Monthly rent of £900 PCM

Monthly rent £900 x 110%  (91.66 plus VAT – Fee is taken from fee chart above) = £990 including VAT.

If you choose Tenant Find Rent Collect then this would be a monthly cost of £32.40 including VAT on an ongoing monthly basis (£900 x 3.6%).

Other Potential Fees

Other Potential Fees
EPC - Energy Performance Certificate
£96 including VAT

Gas Safety & EICR inspection
£78 including VAT / Depends on property.

Legionnaries Inspection
£99 including VAT

Withdrawal Fee (Pre Tenancy)
£200 including VAT

Withdrawal Fee (During Tenancy)
(includes the transfer of any Damage Deposit)

£300 including VAT

Project management of refurbishment works over £1,500
£10% including VAT
Only payable if Bassets does not re-let the property

Attending Court
£36 per hour including VAT


For more information on other services we offer, follow this link to our ‘All Inclusive’ Fully Managed Services Page

Protecting your Money (CMP)

Please follow this link to our Client Money Protection Page