At Bassets, we understand that renting a property can be an overwhelming and confusing process. As an award-winning lettings team, we pride ourselves in providing open and honest advice which is fair and transparent. We endeavour to provide clear information at all times, such as this how to rent guide: How to Rent Guide. However, if you have any queries please don’t hesitate to contact the team.
|Pre Tenancy Fees|
|Non-refundable Application Fee
(Partly paid to the Landlord if your application is unsuccessful)
|Administration Fee (Private Let)||£150 per Tenant|
|Administration Fee (Company Let)||£300 per Let|
|Guarantor Fee (if required)||£80 per Guarantor|
Standard Property Let
|One and a half month’s rent
Two month’s rent
One month’s rent plus £250
|Tenancy Processing Fee||£250|
|Late Payment of Rent or NOT by Standing Order||£50 per payment|
|Interest on Late Payment of Rent/Charges||£24 per payment|
|Returned Payment Fee
(e.g. Bounced cheque)
|£24 per payment|
|Post Forwarding Charge||£60|
|Move In/Out Appointments Outside Normal Hours||£36|
Bassets (i.e. checkout, inspection visit)
Contractor (i.e. where access via Tenant agreed)
Relevant call out charge made by the contactor
| Bassets Out of Hours Call out
(e.g. For spare keys)
|Tenancy Renewal/Extension Fee||£60|
| Arranging Post Tenancy Works
(e.g. To cover the cost of arranging post Tenancy works that the Tenant is responsible for i.e. carpet cleaning, general cleaning)
|Up to £100|
*All fees include VAT where applicable
By paying a Holding Deposit of 1 week’s rent, you are registering your firm interest in renting the property. This deposit is paid prior to any formal Landlord acceptance and is subject to referencing and contract. The completed application form constitutes your offer to rent the property. At this point a Deadline for Agreement Date is set by which time both the Tenant and the Landlord are required to have entered into a Tenancy.
Before being accepted as a Tenant, we will formally reference you using an independent referencing company. A full credit score, employer reference and previous Landlord reference as appropriate will be conducted. If you think there may be any problems with your reference, you must advise us before referencing commences.
As part of this process, we are required to check that Tenants comply with the Government’s Right to Rent guidelines. Accordingly, you will be asked to provide proof of your right to rent. In most cases, a passport will suffice, however, if you’re a non-UK, EU or Swiss Nationality you may need to provide further details to confirm your right to reside in the UK. Please contact us for further information.
Return of Damage Deposit
If the Landlord rejects your application, any Holding Deposit paid will be refunded to you. However, the following situations are likely to lead to the Holding Deposit being retained in full:
- Any Tenant fails a Right to Rent check;
- Any Tenant provides false or misleading information which would reasonably and adversely impact on the Landlord’s decision as to the Tenant’s suitability to rent the property;
- Any Tenant changes their mind prior to the Deadline for Agreement and decides not to rent the property;
- Any Tenant fails to take all reasonable steps to enter into a tenancy agreement.
Once your reference has been approved and you are ready to move in, you will be required to pay the first month’s rent in advance plus the Damage Deposit. Should the Landlord accept a pet at the property, there is likely to be a Pet Surcharge added to the monthly rent. The Damage Deposit is set to five weeks’ rent.
The Damage Deposit is registered by Bassets with an approved deposit scheme and is to be used if you fail to meet your legal obligations set out in the Tenancy Agreement.
Day of Move In
On the proposed day of move in you will be invited into the office after 12 pm to collect keys and sign paperwork, you should then allow around 30 minutes for this process to take place.
Note: When a date has been arranged to come in, you must make sure you have allowed enough time prior, for rent & deposit to have been paid and be IN CLEARED FUNDS.
The existence of the Damage Deposit is registered with an approved Deposit Scheme and a certificate is sent to you confirming this.
Protecting your Money (CMP)
As part of our professional association with ARLA Propertymark, Bassets Lettings hold your money in a separate client account with The Propertymark Client Money Protection Scheme which is independently inspected annually and government approved. This is then backed by a Client Money Protection scheme which means your money is safe if the worst was to happen.
Our CMP Certificate can be seen here: ‘Client Money Protection Certificate’ and a link to the Propertymark rules to which we must adhere can be found here: Propertymark Rules. This is not the case with all letting agents.
For guidelines on Client Money Protection (CMP) claims: CMP Guidelines
This means we can proudly display the ARLA Propertymark logo in recognition of this extra protection for our clients and customers.
Payment of Rent
Rent must be paid promptly in advance by standing order. Payment of rent by any other method may incur additional charges. Bassets operate a “zero tolerance” policy to rent arrears.